Rotary Heritage Astoria Watch - GS05280/70

Very nice watch. Don't really understand why you are no longer selling/producing the same model, but with Roman numbers (GS05280/01) like the gold one (GS05283/01) that you still sell. You should also remove the date because it is illegible, or otherwise make it bigger.

Absolutely brilliant - my husband loves it. It looks smart and the face is really clear. A big thank you to Rotary and Peers Hardy for all their help- we're very grateful.

Having bought the watch from your webstore, it arrived with me with damage to the dial to the right of the number '7' index. The mark on the dial was in the shape of a number 7. It looked like the index had been initially incorrectly positioned on the dial before being removed and then applied in the correct position. This damaged the dial in the tell-tale shape. I then had to embark on a lengthy course of correspondence with your 'customer services' team who initially refused to pay for the watch to be returned, even though I made it clear I was rejecting the watch under the Consumer Rights Act as it was not of satisfactory quality. Emails often went unanswered for days, and your email servers frequently rejected mail stating that your mailboxes were full and not accepting mail. I even had to call your helpdesk to speak with an advisor.

When I did finally manage to return the watch to you I received no acknowledgement of receipt and had to chase for my refund a number of days later.

Speaking openly: Amazon's price was the same as yours and I should have bought the item from there.